Privacy Policy

Belmont Roof Replacement & Repair ("we," "us," or "our") respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. This policy applies to our website at belmontroofreplacementandrepair.xyz and our estimate request process.

1. Information We Collect

Information You Provide Directly

When you submit a request for a free estimate through our website, we collect:

• Your full name
• Phone number
• Email address
• Property address and city
• Project details or message you provide about your roofing needs

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including your browser type, device type, pages visited, and the referring website. If you have consented to analytics cookies, this information is collected through cookies. If you have not consented, only strictly necessary cookies are used.

Information from Third Parties

We use Google Maps embeds to display our service area. Google may collect information about your device and browsing activity when you interact with the embedded map, subject to Google's privacy policy.

2. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and schedule appointments
• Communicate with you about your roofing project
• Provide customer service and support
• Improve our website and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with service providers who help us operate our business (such as email delivery services), and we may disclose information when required by law. Our website is hosted on the Base44 platform, which processes data on our behalf under a data processing agreement.

4. Data Retention

We retain estimate request information for as long as needed to provide services and respond to inquiries, and for a reasonable period thereafter for business and legal purposes. You may request deletion of your information at any time.

5. Your Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). For details, please see our California Privacy Rights Notice.

Regardless of your location, you have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications

To exercise any of these rights, contact us at (650) 686-2008 or through our contact form.

6. Cookies

We use cookies and similar technologies on our website. For details about the cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Data Security

We take reasonable measures to protect your personal information using appropriate technical and organizational safeguards, including encrypted data transmission (HTTPS/TLS) and secure storage. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our website is not directed to children under 16, and we do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Belmont Roof Replacement & Repair
Phone: (650) 686-2008
Service Area: San Mateo County, CA