California Privacy Rights Notice

This California Privacy Rights Notice supplements our Privacy Policy and is provided to California residents in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Categories of Personal Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, phone number
• Commercial Information: Property address, project details, records of services requested
• Internet or Network Activity: Browser type, device type, pages visited (when analytics cookies are enabled)
• Geolocation Data: City and property address for service delivery

2. How We Use Your Information

We use your personal information to:

• Process your estimate requests and provide roofing services
• Communicate with you about your project
• Provide customer support
• Maintain records for business and legal purposes

3. Sale or Sharing of Personal Information

We do not sell your personal information. We do not share your personal information with third parties for their own direct marketing purposes. We may share information with service providers who process data on our behalf under written agreements that restrict their use of the information.

4. Your California Privacy Rights

As a California resident, you have the following rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request that we delete your personal information, subject to certain exceptions.
• Right to Correct: You may request that we correct inaccurate personal information.
• Right to Opt-Out: Since we do not sell or share your personal information, there is no opt-out required. However, you may opt out of analytics and advertising cookies through our cookie consent banner.
• Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information as defined by CPRA beyond what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

5. Exercising Your Rights

To exercise any of the rights described above, please contact us at (650) 686-2008. We will verify your identity before processing your request and respond within the timeframes required by California law (generally within 45 days).

6. Global Privacy Control (GPC)

We recognize and honor Global Privacy Control signals. If your browser sends a GPC signal, we will treat this as a request to opt out of the sale or sharing of your personal information. Since we do not sell or share personal information, this primarily means that optional cookies (analytics, advertising) will be disabled by default.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When information is no longer needed, we will delete or anonymize it.

8. Data Minimization

We collect only the personal information necessary to provide our roofing services and respond to your inquiries. We do not collect more information than is needed for these purposes.

9. Contact

If you have questions about this notice or wish to exercise your privacy rights, contact us at (650) 686-2008.